I have a great experience with Triangle Family Eye Care. I am new to the area and needed to get a new contacts. I called and was seen the same day! Dr. Prajapati was so helpful and really took the time to go over all my options and to find not only the perfect prescription but the perfect brand of contacts, too. He was more friendly and helpful than my former eye doctor whom I used for years. I would highly recommend Triangle Family Eye Care to anyone and especially Dr. Prajapati.
Went to Triangle Family Eye Care mostly because the location was most convenient and it was in my in-network (BCBS). I called and they were able to fit me in the same day. Dr. Prajapati provided excellent care and his professionalism made the visit very comfortable. The place was clean and although I didn’t need to buy glasses this visit, the selection seemed very high-end. I would absolutely recommend to my friends.
Great place for eye care! Patient, intelligent doctor who takes personal interest in his patients. Back for my second yearly exam now. Same kindness and personal attention as last year. I highly recommend!
I have been going to Triangle Family Eye Care for about 2 years now and I think they’re great. I always receive excellent service and great recommendations for preventive measures to take care of my eyes and glasses.
I have been going to Dr. Prajapati’s practice for three years now. My experiences have been nothing but excellent. Diana was extremely friendly and professional when scheduling my appointment. Dr. P was very thorough and took the time to review my vision history prior to beginning the exam. Since my vision has changed each year, he worked with me until we found the exact prescription. Eleni was very helpful in guiding me to the glasses that looked best on me, and offered me a variety of options. The customer service in this practice is exceptional. I would highly recommend Dr. P and his staff to anyone in search of an eye doctor.
Their customer service exemplifies the importance putting customer at forefront and identifying his/her needs and making sure they fit you right in all sense, both on your eyes and your wallet 🙂 I have been going to this place since they opened. My earlier sojourns at similar practices in the triangle left me in need to find a practice which was more interested in finding what is best for me versus them. Dr. Hiten is a knowledgeable and patient man. Eleni is the best optician that I have encountered in the triangle. I have been to 4 different practices. None can be compared to these guys. Hope these guys continue their good work.
I decided to come here for an appointment after reading the reviews and I’m so glad I didn’t go somewhere else! Dr. Prajapati is great! The staff is very courteous and professional. I was getting headaches after staring at a computer screen for hours at work. Dr. Prajapati recommended glasses for looking at the computer screen and he and Eleni both advised that I get an anti-glare coating on the glasses. I didn’t even know anti-glare coatings existed! Eleni called me as soon as my glasses came in and she even custom fitted my glasses to my face. She also kept me up to date with the arrival time of my glasses. I don’t think I’ve ever had staff at any doctor’s office go as far out of their way to please as Eleni does. She really is awesome. After my experience here I have recommended this practice to nearly everyone I know that wears contacts or glasses. This is the practice to go to even if you have to drive a little bit further, the team here makes it totally worth it.
Dr. P is an exceptionally friendly and professional practitioner. In all my years of visiting eye docs, I’ve never met one more so. I’ve had two exams there, and expect to go back and take my family there as they need to go. The office staff are also the best; they know what they’re doing and seem to have a lot of experience doing it.