From start-to-finish at my most recent appointment, patient care seemed to be a primary goals. The staff person who welcomed me was very friendly and explained my eye care insurance to me *before* any procedures had been done. The tech who ran the initial vision tests explained each test she performed. The doctor was very helpful, took his time, and answered all of my questions (without talking down to me). The staff who worked with selling the eyeglass went above and beyond in explaining the differences in the frames and the lenses, respecting the cost I was aiming for and not trying to upsell me. And, at checkout, I was again explained the charges to make sure I understood. A great experience!
- Chip P.
Might've been the quickest eye appointment I've ever been to. The office gals were friendly and efficient and the doctor was the same way. They have a unique set of glasses, but I was able to find a pair that suited me! They are a little bit more expensive, but my insurance did well and helped me out quite a bit!
Quality care and excellent customer service.
- April N.
Have not been in yet for an appointment but I will be switching to this practice for my yearly check ups and contact appointments, Pam was the most helpful and understanding medical professional I’ve ever spoken to over the phone! Very thankful for the advice and help!
- Mark J.
Staff was great and very knowledgeable!!!
- Brittany H.
I have been thoroughly satisfied with the care provided by Dr. Prajabati and his front office staff. He was able to give me prescription that did not give me headaches, unlike the provider at the chain office. This office is out of network for my insurance, but I don't mind paying for the great care my daughter and myself receive.
I’d previously been going to one of those chain eye care offices and decided to give Dr. Prajapati’s office a try... am I ever thankful I did. Every single staff member was friendly and professional. Their facility and customer service are top notch!
- John W.